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Privacy Policy

Last updated: 6th September 2024

Welcome to Weefeen ("Company", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.weefeen.com or use our services, including submitting audio or video content for review. By accessing or using the Service, you agree to the terms outlined in this policy.

1. Data We Collect​

We collect the following types of personal data:

  • Personal Identifying Information: Name, email, and other account details.
  • Performance Data: Audio and video recordings that you upload.
  • Fingerprint and Sync Data: Minimal audio fingerprints required to sync videos with musical scores.
  • Review Data: Feedback and analysis provided by reviewers on the performance data.
  • Technical Data: IP addresses, browser type, and usage data.

2. How We Use Your Data​

We process your data for:

  • Providing and improving our services (e.g., syncing videos to scores, reviewing performances).
  • User consent for reviews and the synchronization of videos.
  • Compliance with legal obligations.
  • Improving user experience and site functionality.

When uploading content for review, you control its visibility. By default, all content is private and accessible only to you. You can choose to make content visible to others or share it with reviewers. You can withdraw consent by contacting us at [Email Address].

4. Payment Information​

Weefeen uses Stripe for payment processing. We do not store or collect payment information. When making payments, Stripe securely handles all transactions. For more details, view Stripe’s privacy policy.

5. Data Retention and Deletion​

If you close your account, all personal data, including video and audio files and reviews, will be permanently deleted and cannot be retrieved later. Financial transaction records are retained for compliance with tax and accounting regulations.

6. Data Sharing​

We do not sell or share your data except in these cases:

  • Reviewers: With your explicit consent, reviewers can access performance data for feedback.
  • Third-Party Services: We use service providers like Stripe for payments. These providers manage your data with strict security measures.
  • Legal Compliance: We may share data to comply with legal requirements.

7. Security​

We implement security measures to protect your data. However, no system is entirely secure, and we cannot guarantee complete protection from unauthorized access.

8. International Data Transfers​

Your data may be transferred to and processed in countries outside the EU. In such cases, appropriate safeguards, such as standard contractual clauses, ensure data protection.

9. User Rights Under GDPR​

As a resident of the EU, you have the following rights:

  • Access to your data.
  • Correction of inaccuracies.
  • Request deletion of your data.
  • Restriction of processing or objection.

Contact us at support@weefeen.com to exercise your rights.

10. Cookies​

We use cookies to enhance your experience. You can manage cookies through your browser settings.

11. Changes to this Policy​

We reserve the right to update this policy. Changes will be communicated through the website.

12. Contact Us​

For any questions, please contact us at support@weefeen.com.